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Bilingual Call Center RepresentativeOnsite: New York, NY 10004Pay rate: $17.50 per hourTemp to HireTraining hours M-F 8:30 AM - 5:30 PM Job descriptionAre you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you to join our team as an Onsite Call Center Representative.As an Onsite Call Center Representative, you will be the first point of contact for our customers, providing them with support, assistance, and solutions to their inquiries and concerns. You will handle a high volume of incoming calls, emails, and messages in a professional and efficient manner, ensuring that each customer interaction leaves a positive impression of our company.Responsibilities:Answering incoming calls from customers and providing timely and accurate information and assistance.Responding to customer inquiries and resolving issues or concerns in a courteous and empathetic manner.Documenting customer interactions and updating customer records in our database.Collaborating with other departments to escalate and resolve complex customer issues.Upselling or cross-selling products and services to customers when appropriate.Following company policies and procedures for customer service and data security.Meeting and exceeding performance targets for call quality, customer satisfaction, and productivity.Qualifications:High school diploma or equivalent.Previous experience in a customer service or call center role preferred.Excellent communication skills, both verbal and written.Strong interpersonal skills and ability to build rapport with customers.Ability to multitask and prioritize in a fast-paced environment.Proficiency in computer applications and familiarity with CRM software.Ability to work onsite in New York, NY Monday through Friday from 8:00 AM to 5:00 PM ET.Benefits:Competitive salaryHealth insurancePaid time offRetirement savings planCareer development opportunities

Call Center RepresentativeLocation: Manchester, NH Schedule: 8:30am - 5:00pm (Monday - Friday)Compensation: $17.00 - $18.00 hourly Overview: As an onsite Call Center Representative and be the primary point of contact for customers, providing exceptional service while also managing scheduling tasks efficiently. You will play a critical role in ensuring positive customer experiences and optimizing scheduling processes within the organization. Your ability to multitask, communicate effectively, and resolve inquiries promptly will be essential for success in this role. What You'll Do:Handle inbound and outbound calls from customers in a professional and courteous manner providing accurate information and supporting scheduling inquiriesAddress customer concerns, complaints, and escalations with empathy and professionalism, striving to achieve satisfactory resolutionsCoordinate and manage schedules for appointments and servicesMaintain detailed and accurate records of customer interactions, appointments, and scheduling activities What You'll Need:Previous experience in a customer service or call center role, preferably in a scheduling or appointment settingStrong communication skills, both verbal and written, with a customer-focused approachAbility to multitask and prioritize tasks effectively in a fast-paced environmentAttention to detail and accuracy in data entry and record-keepingAll qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Position: Customer Sales & Service Representative I, Front Counter (Non-Retail) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation.As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Provide a positive in-person customer experience in a prompt and professional manner related to the customers' needs and questions. Perform direct customer support for all customers consistent with Mediacom's policies and procedures. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: Health, vision, and dental insurance! Paid vacation, holidays and flex paid time off! 401K with generous company match! Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided ! Education Enrichment up to $5,000 per year for qualified employees! Employee Wellness Program! Position Responsibilities: Interact with customers in person to answer customer inquiries and solve problems regarding billing, services, and products. Utilize appropriate sales and retention guidelines to properly process customer requests to add or disconnect services. Troubleshoot basic service issues and schedule on site service calls when necessary. Receive and process customer payments, balance cash drawer, and post customer adjustments. Issue and receive equipment from customers. Responsible for maintaining customer site equipment and inventory controls according to policy and procedures. Demonstrate courtesy and patience in customer relations, maintaining the ability to explain all phases of billing, products, and services offered at the current time. Neat with self and work area, and conducts self in a respectable, responsible, and courteous manner. Regular Attendance required. Perform other duties as directed or required by your supervisor. Other duties as assigned. Position Requirements: High school diploma or GED required; Associates degree preferred. Required - 1-3 years' experience in retail and/or consumer sales. Preferred - 3 plus years' customer service & cash handling/reconciliation experience. Exceptional relationship-building skills. Excellent communication skills. Ability to multi-task and prioritize in a fast-paced environment. Effective cash handling skills. Valid driver's license and satisfactory driver record may be required for some locations. Must demonstrate intermediate to advanced PC skills. Sales ability and willingness to meet sales goals. Able to stand for long periods. Occasional travel to other sites within the region. Ability to work evenings, weekends and holidays and overtime as needed. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: W hen making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.#LI-Onsite

Position: Customer Sales & Service Representative I, Front Counter (Retail) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Provide a positive customer experience in a prompt and professional manner. Responsible for all sales activities and retail sales associate job duties focusing on selling Mediacom product and services. Also, includes resolving billing concerns, troubleshooting service issues, processing payments, equipment inventory and scheduling service and installation appointments. Perform direct customer support for all customers consistent with Mediacom's policies and procedures. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: Health, vision, and dental insurance! Paid vacation, holidays and flex paid time off! 401K with generous company match! Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided ! Education Enrichment up to $5,000 per year for qualified employees! Employee Wellness Program! Position Responsibilities: Achieve all sales and retention quotas set for the department by following the established departmental policies and procedures. Assist customers in the selection and purchase of products and services. Effectively communicate product and service information, feature functionality, billing procedures and equipment usage to each customer. Demonstrate a full understanding of current marketing campaigns and offerings and can communicate them clearly to customers. Troubleshoot basic service issues and schedule on site service calls when necessary. Must balance cash drawer daily and verify all monies received. Neat with self and work area, and conducts self in a respectable, responsible, and courteous manner. Regular attendance required. Perform other duties as directed or required by your supervisor. Other duties as assigned. Position Requirements: High school diploma or GED required; Associates degree preferred. Required - 1-3 years' experience in retail and/or consumer sales. Preferred - 3 plus years' customer service & cash handling/reconciliation experience. Exceptional relationship-building skills. Excellent communication skills. Ability to multi-task and prioritize in a fast-paced environment. Effective cash handling skills. Valid driver's license and satisfactory driver record may be required for some locations. Must demonstrate intermediate to advanced PC skills. Sales ability and willingness to meet sales goals. Able to stand for long periods. Occasional travel to other sites within the region. Ability to work evenings, weekends and holidays and overtime as needed. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: W hen making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.#LI-Onsite

Why USAA?Let s do something that really matters. We have an important mission: serving the members of the military community and their families. It s both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We re looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special!It is all about learning and growing.Our Licensed Insurance Representative role may be a new career for you. There s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you ll have the opportunity to work in a hybrid model where you can work from home 2 days a week.For new hires starting in March, April, May or June 2024 we are offering a signing bonus of $2,000--to be paid in one installment.The OpportunityWe are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license for future insurance customer service opportunities in 2024. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include somweekends.As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members financial security.What you'll do:Facilitate the member experience by answering phone calls, emails, and other requests from members.Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.Maintain required Property & Casualty (P&C) licenses and state registrations.Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.What you have:High School Diploma or GED equivalent1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experienceAcquire Property & Casualty (P&C) licenses and state registrations within 90 days of hireAbility to prioritize and multi-task, including navigating through multiple business applicationsWhat sets you apart:Current active personal lines or property and casualty license in your current state of residence/or state of hireUS military experience through military service or a military spouse/domestic partnerPrior experience in a fast-paced contact center environmentThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.What we offer:Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The hiring range for this position is: $46,370 - $50,300.Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.Relocation assistance is not available for this position.Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Customer Service RepresentativePay from $22 to $27 per hour - That's up to $56,000 - $68,000 per year with bonuses!Florida Branch3830 Uline Drive, Naples, FL 34117Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.Better together! This position is on-site, and we are looking for people who share our passion.Hours:Full time, Monday - Friday, 8 AM to 4:30 PM.Position ResponsibilitiesProcess customer orders and inquiries in a collaborative call center using world-class technology.Communicate with customers over phone, email and chat.Help customers navigate Uline's website and online ordering.Become a product and solutions expert! Well equip you to answer product, pricing and shipping questions quickly and confidently.Minimum RequirementsHigh school diploma or equivalent. Bachelor's degree preferred.Prior customer service experience is a plus, but well train you to provide legendary service for our customers!Bilingual preferred (English / Spanish) - fluent in both verbal and written forms.BenefitsComplete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.401(k) with 6% employer match.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.Bonus programs that include annual performance, sales goals and profit sharing.Employee PerksBest-in-class, clean, modern facilities.First-class fitness center and nearby walking path.About UlineUline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.Uline is proud to operate as adrug-free workplace. All new hires must complete a pre-employmenthair follicle drug screening.EEO/AA Employer/Vet/Disabled#LI-SN1#LI-FL001(#IN-FLCS)Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Position: Customer Sales & Service Representative I, Front Counter (Retail) Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: Provide a positive customer experience in a prompt and professional manner. Responsible for all sales activities and retail sales associate job duties focusing on selling Mediacom product and services. Also, includes resolving billing concerns, troubleshooting service issues, processing payments, equipment inventory and scheduling service and installation appointments. Perform direct customer support for all customers consistent with Mediacom's policies and procedures. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: Health, vision, and dental insurance! Paid vacation, holidays and flex paid time off! 401K with generous company match! Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided ! Education Enrichment up to $5,000 per year for qualified employees! Employee Wellness Program! Position Responsibilities: Achieve all sales and retention quotas set for the department by following the established departmental policies and procedures. Assist customers in the selection and purchase of products and services. Effectively communicate product and service information, feature functionality, billing procedures and equipment usage to each customer. Demonstrate a full understanding of current marketing campaigns and offerings and can communicate them clearly to customers. Troubleshoot basic service issues and schedule on site service calls when necessary. Must balance cash drawer daily and verify all monies received. Neat with self and work area, and conducts self in a respectable, responsible, and courteous manner. Regular attendance required. Perform other duties as directed or required by your supervisor. Other duties as assigned. Position Requirements: High school diploma or GED required; Associates degree preferred. Required - 1-3 years' experience in retail and/or consumer sales. Preferred - 3 plus years' customer service & cash handling/reconciliation experience. Exceptional relationship-building skills. Excellent communication skills. Ability to multi-task and prioritize in a fast-paced environment. Effective cash handling skills. Valid driver's license and satisfactory driver record may be required for some locations. Must demonstrate intermediate to advanced PC skills. Sales ability and willingness to meet sales goals. Able to stand for long periods. Occasional travel to other sites within the region. Ability to work evenings, weekends and holidays and overtime as needed. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications prohibits discrimination and harassment based on race, color, religion, national origin, sex, gender identity, sexual orientation, pregnancy, military status, marital status, status as a parent, age, disability (physical or mental), family medical history or genetic information, reprisal for participation in protected EEO activity, or any other protected characteristic as outlined by federal, state, or local laws. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: W hen making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.#LI-Onsite